Returns, Refunds and Exchanges Policy How To Return An Item Your item must be in its original unused condition to be returned, unless there is a manufacturer defect.  You must return the item within 30 days of your purchase. 1.  Please email or call 855-300-1836 to request a refund and we will assign you a return authorization #. 2.  Mail your returned item to: MCX PBC B2C Returns Dept. – RA# 8725 31st St., Unit A Kenosha, WI 53144 3. Include in your package a signed letter stating the reason for your return and the original receipt. Return Exceptions Merchandise that has been worn, used, or altered will not be accepted for return or exchange. Promotions All items purchased as part of an online promotion can not be exchanged or returned. All sales completed within a given promotion are final. Exchanges If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will have to pay return shipping.